Brand Image Model: Analysis of Customer Relationship Management (CRM) and Service Quality Journal title: Saudi Journal of Humanities and Social Sciences Authors: Antonius Setyadi, Hapzi Ali Subject(s):
Brand image model and customer loyalty: Customer Relationship Management and Service Quality (Case Study in Micro Credit Loan PT Bank Mandiri Jakarta Bintaro Jaya Unit 1) Journal title: Saudi Journal of Business and Management Studies Authors: Hapzi Ali Subject(s):