A STUDY ON IMPACT OF SOCIAL MEDIA USING IN SMALL BUSINESS FOR CUSTOMER TAKEOVER AND RETENTION OF CUSTOMER Journal title: International Journal of Business and General Management Authors: R. Shanmugam, J. Manoj Chlarence Subject(s):
A Study on the Customer Satisfaction of HDPE Woven Sack with Special Reference to Winplast Polymer Products Private Limited Journal title: International Journal of Trend in Scientific Research and Development Authors: Subject(s): Biological Sciences, Computer and Information Science, Engineering, Mathematics, Agricultural Engineering, Management, Engineering, Multidisciplinary
Impact of Brand Loyalty on Improving Customer Retention – A Case Study on Tesco Malaysia Journal title: IOSR journal of Business and Management Authors: Mohammad RashedHasan Polas, Subrata Majumder, Mohammed Moin Uddin Reza, Md Azad Miah Subject(s):
The Impact of TQM on Banking Service Performance Journal title: IOSR journal of Business and Management Authors: Damerla Maheswari, Dr.R. Padmaja Subject(s):
The Effect of Customer Orientation of Service Employee in Building Customer Retention in X Company Bali Journal title: IOSR journal of Business and Management Authors: I Gusti Ngurah Rai Surya Wibawa, I Putu Gde Sukaatmadja Subject(s):
CUSTOMER ORIENTATION OF EMPLOYEES IN TRAVEL AGENCIES AS A PREDISPOSITION OF SERVICE QUALITY: TEST OF COSE CONSEQUENCES MODEL Journal title: International Journal for Quality Research Authors: Karolina Simat, Ivana Blešić, Sanja Božić, Miša Avramović, Milan Ivkov Subject(s):
Review of Data Mining Techniques for Churn Prediction in Telecom Journal title: Journal of Information and Organizational Sciences Authors: Vishal Mahajan, Richa Misra, Renuka Mahajan Subject(s): Computer and Information Science, Information Technology, Computer Science, Information Systems
The Influence of Relationship Marketing Orientation (RMO) on Customer Retention in Travel Agency Services Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Suraya Akmar Binti Mokhtaruddin, Che Aniza Binti Che Wel, Syed Shah Alam Nor Rahimy Binti Khalid Subject(s):
A Study on Customer Service Quality of Banks in Tamilnadu Journal title: PARIPEX-Indian Journal of Research Authors: Dr.G. Thangapandi, K. Gobinath Subject(s):
EXAMINING AND EXPLORING THE RELATIONSHIPS BETWEEN CUSTOMER SATISFACTION AND CUSTOMER LOYALTY Journal title: Delhi Business Review: An International Journal of SHTR Authors: H.C. Purohit Subject(s):
Quality of Banking Services & Customer Retention: Moderated by Relationship Characteristics Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Zahra Idrees, Xia Xinping Subject(s):
Tabachnick, B.G. & Fidell, L.S. (2007). Using multivariate statistics (5th Edition). Boston: Pearson Education Inc. Journal title: MANTHAN: Journal of Commerce and Management Authors: Anurag Mittal Subject(s):
RELATIONSHIP BETWEEN COMPETITOR ORIENTATION AND PERFORMANCE: SCENARIO IN KENYAN UNIVERSITIES. Journal title: International Journal of Advanced Research (IJAR) Authors: Chebet J. Bowen, Bernard K. Njehia. Subject(s):
CHALLENGES OF ACQUISITION AND RETENTION OF CUSTOMERS IN A COMPETITIVE MARKET Journal title: INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY Authors: DR. EGBORO FELIX Subject(s):
Impact of Customer Retention Practices on Firm Performance in the Retailing Sector: A comparison between a foreign and home grown retailer in Malaysia Journal title: INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY Authors: K Gengeswari, P. Padmashantini Subject(s):