Human Element of Service Delivery and Customer Retention: The Case of a Selected Service Enterprise in Kenya Journal title: International Journal of Management Sciences Authors: Matelong K. Nebert, Tubey J. Ruth, Omboto I. Peter, Tuwei J. Gloria Subject(s): Economics, Marketing, Management Science
The Human Element and Autonomous Ships Journal title: TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation Authors: Sauli Ahvenjärvi Subject(s):
A Cost Benefit Analysis Approach to Identify Improvements in Merchant Navy Deck Officers’ HELM (Human Element Leadership and Management) Training Journal title: TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation Authors: Farhan Saeed, Alan Bury, Stephen Bonsall, Ramin Riahi Subject(s):
