ASSESSMENT OF LIBRARY SERVICE QUALITY FROM RESEARCHERS’ PERSPECTIVE Journal title: International Journal of Marketing and Technology Authors: Ms. Sunil Kumari, Ms. Poonam Khurana and Ms. Madhu Arora Subject(s): Computer and Information Science, Economics, Banks and Banking, Organizational Science
INTEGRATING FACTOR ANALYSIS AND ANALYTIC HIERARCHY PROCESS FOR LIBRARY SERVICE QUALITY Journal title: International Journal for Quality Research Authors: K. Venkata Subbaiah, K. G.Durga Prasad, M. Uma Bharathi, K. Soma Sekhara Rao Subject(s):