Examining the Effects of Services Quality Gap Based on the Customer Loyalty and Satisfaction through SERVQUAL Method (Saadat Poya Teb Company as a Case Study) Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Narges Hossein Mirzai, Neda Aboutalebi Subject(s):
Examining the Effects of Services Quality Gap Based on the Customer Loyalty and Satisfaction through SERVQUAL Method (Saadat Poya Teb Company as a Case Study) Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Narges Hossein Mirzai, Neda Aboutalebi Subject(s):