A Case Study on the Strategy of Maintaining Commercial Software with a Large Number of Users
Journal Title: Journal of Information Systems Engineering & Management - Year 2017, Vol 2, Issue 4
Abstract
Software maintenance is the activity in which changes occur in the artifacts of a software after delivery, with the purpose of keeping it available, correcting its failures, improving its performance and adapting it to new or modified requirements, according to the needs of Your users. It is an indispensable activity, without which existing systems would quickly become lagging and inefficient for organizations. The objective of this work is to verify the adherence of existing software maintenance models and processes in an organization whose product is used by a large number of users. After identifying and evaluating the problems of the company's current situation, carried out through a case study, actions are suggested to improve its software maintenance process.
Authors and Affiliations
Hellen Christine Seródio Thomazinho, Alexandre L’Erário, José Augusto Fabri
Keywords
Related Articles
- EP ID EP349912
- DOI 10.20897/jisem.201723
- Views 142
- Downloads 0
Do It Yourself solution of Internet of Things Healthcare System: Measuring body parameters and environmental parameters affecting health
The rapid advancements in information and communications technologies (ICT) and the increasing number of smart things shift an old-fashioned healthcare system to a model better suited for a population of the 21st century...
Supporting GUI Exploration through USS Tool
Advances in usability and design techniques (e.g. user-centered design) try to facilitate the use of interactive systems. However, users still have to adapt to interactive systems, i.e. they have to learn the steps requi...
Brachial Plexus Blocker Prototype
Although the area of surgical simulation has been the subject of study in recent years, it is still necessary to develop artificial experimental models with a perspective to dismiss the use of biological models. Since th...
Practical Validation of Economic Efficiency Modelling Method for Multi-Boiler Heating System
In up-to-date conditions information technology is frequently associated with the modelling process, using computer technology as well as information networks. Statistical modelling is one of the most widespread methods...
Analytics of biometric data from wearable devices to support teaching and learning activities
This paper introduces the preliminary results of a piece of research whose main purpose is to take advantage of data collected from wearable devices to support learning processes. This goal is approached through the appl...