A STUDY ON THE BARRIERS OF IT OUTSOURCING IN GOVERNMENT AGENCIES: CASE STUDY OF THE PUBLIC SECTOR OF TEHRAN PROVINCE
Journal Title: Asian Journal Social Sciences & Humanities - Year 2018, Vol 7, Issue 3
Abstract
The high costs of maintaining networks and IT infrastructure for organizations and companies in any position and scale, in addition to having a direct impact on the level of earnings, have always affected their work processes and performance. This is more important and vital in businesses not related to ICT. Thus, the owners and managers of these businesses are more interested in outsourcing information technology and services related to it. This research has aimed to identify the factors affecting the outsourcing of information technology services, based on the prioritization of these factors, to provide the necessary solutions for the optimal use of outsourcing services in this area. This research is a survey and applied research. The data collection instrument was a questionnaire. The method of data collection is field-based. In this research, indicators were first identified and the research hypotheses were formed based on these indicators. For analyzing the data, structural equation techniques are used. Also, the Lisrel Software was used, and finally all the hypotheses proved to be true.
Authors and Affiliations
Hamidreza Afshari
Keywords
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