Addressing Patient Concerns at the University of Michigan Dental School
Journal Title: Journal of Dental Health and Oral Research - Year 2024, Vol 5, Issue 3
Abstract
Effective communication between patients and dental providers is crucial for successful dental appointments, fostering trust and comfort. However, patients often carry unspoken concerns into dental clinics that significantly influence their experiences. The dental profession needs a standardized approach to record and address these concerns, leading to inconsistencies in how patient feedback is collected and acted upon. This can result in unresolved issues and patient dissatisfaction. Recognizing this problem, the University of Michigan School of Dentistry thought to improve how patient concerns are documented and addressed.
Authors and Affiliations
Sneha Shah1, Romesh Nalliah2*, Nikita Rungta1, Shahad Luaibi1
Keywords
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- EP ID EP749826
- DOI https://doi.org/10.46889/JDHOR.2024.5306
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