ADMINISTRATIVE SERVICES IN THE FIELD OF CONSTRUCTION
Journal Title: Юридичний науковий електронний журнал - Year 2017, Vol 6, Issue
Abstract
Public administration of the sphere of provision of administrative services for today is a significant direction of administrative reform and the creation of effective mechanisms for the provision of quality administrative services that meet European standards is one of the priority tasks of public administration. Their implementation is aimed, first of all, at ensuring their rights, freedoms and legitimate interests of citizens and satisfaction of the needs of the population, which, in turn, forms the assessment of the effectiveness of public authorities in the country. In order to further optimize the mechanism for providing administrative services, the policy of the state should be thought out and built in the appropriate comprehensive analysis of the administrative and legal regulation of public services in accordance with current realities. One of the main directions of improving the provision of administrative services should be to optimize the administrative process. Creating convenient and accessible conditions for obtaining administrative services is one of the main tasks to be solved by local self-government bodies. After all, the main purpose of the public administration – the provision of services, and the quality of services, each citizen evaluates the competence and goodwill of the authorities. It is important that many measures to improve the quality of administrative services can be implemented on their own initiative by local heads, local deputies, and other officials of local self-government bodies. Mostly, these changes do not require the adoption of new legislation or special support from the central government. The basis of the idea of a service state and the doctrine of administrative services is the concept of serving a state to a person/citizen. Since the late 1980s, many developed countries, in particular, the United Kingdom, the United States, Canada, the Netherlands, Sweden, Finland, have begun to introduce service models for people oriented towards people, that is, the organization of work of public authorities with citizens on the principles of the private sector. The essence of these changes is to reorient the bureaucratic machine to a more flexible, friendlier system of servicing citizens. At the same time, they began to use the assessment of the work of the authorities, based on expectations and preferences of consumers. Among the criteria for assessing the quality of public (including administrative) services, the following are distinguished: efficiency, timeliness, professionalism, competence, affability, convenience. Thus, an administrative service in the field of construction is a decentralized public administration, which is carried out in accordance with the law and consists in the creation of its individualized organizational and legal conditions for the realization by individuals and legal entities of their rights concerning: obtaining a building passport; town-planning conditions and restrictions; performance of preparatory works; construction work; acceptance into operation of objects completed by construction depending on the class of consequences (responsibility); obtaining a license for business activities related to the creation of architectural objects; receiving construction projects; inclusion in the register of certified persons; obtaining certificates of confirmation of suitability of new construction products for use in construction.
Authors and Affiliations
В. В. Слончак
Keywords
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