Aplikasi Seven Tools untuk Mengurangi Cacat Produk White Body pada Mesin Roller
Journal Title: Jurnal Sistem dan Manajemen Industri - Year 2018, Vol 2, Issue 2
Abstract
This study aims to demonstrate effectively application of the seven tools as one of the quality management tools to reduce product defects. A case study has been conducted in the production of white body at PT. XYZ, which is located in Semarang. The high percentage of defects is considered as one causes of not attaining the target of the company. Seven tools, which consist of check sheet, stratification, histogram, scatter diagram, control chart, Pareto chart, and cause-and-effect diagram, are used to analyze the causes of the defects. Based on data processing results, there are eight types of defects, namely: tobi, hage, burn back, crolling, saya boro, broken back stamp, hama kake, and nama kire. Recommendations for improvement have been proposed using 5W+1H analysis to improve the company's quality control performance and minimize product defects.
Authors and Affiliations
Tio Prima Matondang, M. Mujiya Ulkhaq
SOSIALISASI PENTINGNYA CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DALAM UPAYA MENINGKATKAN RETENSI PELANGGAN PADA USAHA MIKRO KECIL DAN MENENGAH (UMKM) DI CILEGON
Micro Small and Medium Enterprises (SMEs) in Banten region is still largely managed by conventional methods, the touch of information technology has not been optimal. One of the modern business approaches is to pay atten...
Klasifikasi Atribut Pelayanan Mobile Banking dengan Kano Model Berdasarkan Dimensi E-Servqual
This study aims to determine the classification of mobile banking services that improve customer satisfaction based on the dimensions of E-Servqual using the Kano Model method. The classification is needed so that the ba...
Implementasi Six Sigma untuk Perbaikan Produk Nickel Pig Iron
PT. INF is a steel mining company. It produce such as nickel pig iron. Nickel pig iron used raw materials stainless steel factory, nickel and steel mill rolls. The number of defective products for nickel pig iron in a fe...
Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera
As competition increases, delivering better service becomes more important; it is not with the expception of PT. Telekomunikasi Indonesia, Tbk (PT TELKOM), which is the only state-owned enterprise as well as the largest...
Implementasi Six Sigma untuk Perbaikan Kualitas Produk Kiwi Paste Berdasarkan Keluhan Pelanggan
T. LF Beauty Manufacturing Indonesia is a Hong Kong-based Li & Fung group of companies engaged in manufacturing services. The Company has 4 regular customers, namely: PT JHHP, PT.Diversey, PT.Topindo and PT.Wavin. During...