ASSESSING THE USE OF KNOWLEDGE MANAGEMENT TOOLS IN A SME BASED ON THE REAL CASE STUDY
Journal Title: Polish Journal of Management Studies - Year 2012, Vol 2012, Issue 6
Abstract
Small and medium sized enterprises (SMEs) still treat expenditure on the purchase of the knowledge management (KM) tools as an expense and not in the category of investment. It seems that in order to motivate an SME to implement a KM tool to support it should be shown the advantages and disadvantages benefits of such activities. In this paper, the authors provide a practical approach for measuring the contributions and impacts of the use of a KM tool in a SME.<br/><br/>
Authors and Affiliations
Justyna Patalas-Maliszewska, Sławomir Kłos
Keywords
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