Assessment of private hospital portals: A conceptual model
Journal Title: Journal of Health Management and Informatics - Year 2016, Vol 3, Issue 1
Abstract
Introduction: Hospital portals, as the first virtual entry, play an important role in connecting people with hospital and also presenting hospital virtual services. The main purpose of this article was to suggest a conceptual model to improve Tehran private hospital portals. The suggested model can be used by all the health portals that are in the same circumstances and all the health portals which are in progress. Method: This is a practical research, using evaluative survey research method. Research population includes all the private hospital portals in Tehran, 34 portals, and ten top international hospital portals. Data gathering tool used in this research was a researcher-made checklist including 14 criteria and 77 sub-criteria with their weight score. In fact, objective observation with the mentioned checklist was used to gather information. Descriptive statistics were used to analyze the data and tables and graphs were used to present the organized data. Also, data were analyzed using independent t-test. Conceptual modeling technique was used to design the model and demonstration method was used to evaluate the proposed model. In this regard, SPSS statistical software was used to perform the tests. Results:The comparative study between the two groups of portals, TPH and WTH, in the 14 main criteria showed that the value of t-test in contact information criteria was 0.862, portal page specification was -1.378, page design criteria -1.527, updating pages -0.322, general information and access roads -3.161, public services -7.302, patient services -4.154, patient data -8.703, research and education -9.155, public relationship -3.009, page technical specifications -4.726, telemedicine -7.488, pharmaceutical services -6.183, and financial services -2.782. Finally, the findings demonstrated that Tehran private hospital portals in criterion of contact information were favorable; page design criteria were relatively favorable; page technical specifications, portal page specification, public relationship, patient data, general information and access roads, and financial services were inappropriate. Also, patient services, updating pages, public services, pharmaceutical services, research and education, and telemedicine were in a poor condition. Conclusion: Results of this study suggests that an appropriate model should contain 2 levels with 4 layers.
Authors and Affiliations
Mehdi Alipour-Hafezi, Mahshid Karimi
Keywords
Related Articles
- EP ID EP307109
- DOI -
- Views 102
- Downloads 0
Criticism of health researches: why and how
Research is one of the most important ways of science production (1). The purpose of research is exploring the unknown and explaining the variables that affect the human life. In the health sciences the purpose of which...
The Role of the Medical Students’ Emotional Mood in Information Retrieval from the Web
Background: Online information retrieval is a process the result of which is influenced by the changes in the emotional moods of the user. It seems reasonable to include emotional aspects in developing information retrie...
Health transformation plan: Goals achievement in Nemazee hospital
Introduction: The main purpose of this study was to assess fulfillment of goals about “Health Transformation Plan (HTP) of Ministry of Health, Treatment and Medical Education” from the perspective of managers, which is a...
Injustice in Access to Health Information: The Difference between Health Professionals and Patients
The role of information is undeniable in promoting public health (1-3). “Access to health information for all” was the slogan of the World Health Organization in 2004 (4). The proving of this slogan requires access to he...
Founder’s Syndrome and Firm Performance of Small and Medium Scale Enterprises in Nigeria
Introduction: Founder’s syndromes have become a significant issue in SMEs performance. This study examined the impact of founder’s syndrome on firm performance of small and medium scale enterprises in Nigeria. Method: Th...