Balanced Score Card Model Evaluation: The Case of AD Barska Plovidba
Journal Title: International Journal for Quality Research - Year 2009, Vol 3, Issue 2
Abstract
The paper analyses creation of Balanced Scorecard, which includes environmental protection elements in AD Barska Plovidba. Firstly,the paper presents proposed models that include elements of conventional Balanced scorecard, and then we start with proposed models evaluation. In fact, as implementation and evaluation of the model in AD Barska Plovidba takes longer period of time, its evaluation and final choice is based on ISO 14598 and ISO 9126 with use of AHP method. Usually those standards are used for quality evaluation of software products, computer programs and databases inside organisation. After all, they serve as support for their development and acceptance because they provide quality evaluation during the phase when software is not yet implemented inside organistaion, what we assume as very important.
Authors and Affiliations
Jelena Jovanović, Zdravko Krivokapic, Sabrija Ramović
Keywords
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