Burnout syndrome in nursing staff and quality of care
Journal Title: Más Vita - Year 2023, Vol 5, Issue 2
Abstract
Introduction:Burnout Syndrome is a psychosomatic disease that is reflected in all work environments, likewise, it is very frequent in nursing staff, due to the great demand for activities. Objective:To determine the influence of Burnout Syndrome on the quality of care provided by nursing staff. Materials and methods: correlational, quantitative, and cross-sectional study, made up of 50 nursing professionals and 80 patients treated at the Mount Sinai General Hospital, between November 2022 and February 2023. Two instruments were applied, the Maslach Burnout Inventory (MBI) and SERVQUAL. The data was stored in the Excel sheet, with the SPSS program contingency tables and correlations between variables were made, in addition the JASP Software in its version 0.16.4 was used for the design of the descriptive analysis. Results:94% of nursing professionals present a high level of emotional exhaustion, 98% have a high level of depersonalization, and 92% present a medium level of non-personal fulfillment. 51.3% of the patients rarely perceive that the nursing staff greets them cordially during their care, 67.5% of the patients perceive that sometimes the nursing staff gives them the necessary time to talk and the relationship between the Burnout Effect and SERVQUAL it is low. Conclusion:There is a high prevalence of Burnout Syndrome in nursing professionals. The technical quality was moderately favorable and the human quality was perceived as moderately favorable
Authors and Affiliations
Yelitza Madeley Vera Olmedo, Ronald Rene Rodríguez Alava, Guillermo Fernando León Samaniego
Keywords
Related Articles
- EP ID EP718844
- DOI https://doi.org/10.47606/ACVEN/MV0197
- Views 35
- Downloads 0
Exacerbations of bronchial asthma in adult patients
Introduction:Bronchial asthma is a respiratory disorder that affects lung ventilation and gas exchange. Therefore, continuous control and management of this pathology is essential to reduce clinical symptom...
Instrument validation for older adults with type 2 diabetes mellitus
One of the main difficulties in caring for the elderly with diabetes continues to be the lack of education towards a lifestyle and a favorable attitude towards the disease, which can only be achieved through educational...
Temperament and anxiety levels in employees of the Municipality of El Tambo in times of Covid-19, 2022
Introduction: Temperament predisposes our way of thinking, feeling and acting in the face of sudden changes in the environment, such as the impact of Covid-19, in such a way that temperament can be associated with clinic...
Validation of the questionnaire for data collection on the role played by the nursing staf in the self-care of the elderly adult with chronic diseases - degenerative
Introduction. At present and due to scientific advances in the medicinal field, the average lifespan of the elderly has been radically extended, since there is a greater number of subjects over 60 years of age. Objective...
Validation of an instrument to measure risk factors associated with quality of medical care in older adults
the risk factors associated with the quality of medical care constitute an instrument to establish the perception that users of the services have in the health systems, since it allows to explore the...