Business Process Evaluation for Outpatient Pharmacy Services Business Process Evaluation for Outpatient Pharmacy Services
Journal Title: International Journal of Social Science And Human Research - Year 2023, Vol 6, Issue 02
Abstract
XYZ Hospital is a hospital that provides health services and provides pharmaceutical services. According to Regulation of the Minister of Health of the Republic of Indonesia No.129 of 2008 concerning Minimum Service Standards for Hospitals, the waiting time for ready-made drug is ≤ 30 minutes and the waiting time for concoction drug is ≤ 60 minutes. However, in 2019 and 2020 XYZ Hospital has not been able to achieve it, so it is necessary to evaluate the business processes of outpatient pharmacy services. This study aims to identify and evaluate business process gaps in outpatient pharmacy services. This research was conducted for 3 months, from July 2022 to September 2022 by conducting interviews, observation, and documentation. Analysis of the data using qualitative methods by doing data reduction, data display and conclusion/verification.
Authors and Affiliations
Aulia Ria, Nu’man A Harits, Susiarno Hadi
Keywords
Related Articles
- EP ID EP712758
- DOI 10.47191/ijsshr/v6-i2-15
- Views 112
- Downloads 0
Status of Sustainability of Vaname Shrimp (Litopenaeusvannamei) in KayuAraPermai Village, Sungai ApitSubdistrict, Siak Regency
This research was carried out in Kayu Ara Permai Village, Sungai Apit Sub district, Siak Regency on March 2129, 2024 with the aim of analyzing the sustainability status of the vannamei shrimp pond business and determinin...
The Readiness for Privacy Compliance in Indonesia Before October 2024
Privacy law in Indonesia is stipulated in Law No. 27 of 2022 will be fully effective on 17th October 2024. The duration of 2 years adjustment will be ended and many institutions and companies are preparing for compliance...
Economic Fundamentals and Real Exchange Rate in African Oil Producing Countries: Evidence from Asymmetric Cointegration
The role of exchange rates is very important in the international market and the variability of exchange rates both in the case of appreciation or depreciation is directly connected with the economic performance of a cou...
The Effect of Green Accounting, Sales Growth, and Firm Size on Stock Prices in Agricultural Companies Listed on the Indonesia Stock Exchange in 2021-2023
In a effort to increase Stock Price, management, as representatives of the company’s owners, develops and implements various strategies to manage the company's business operations. However, sometimes the strategies and a...
Development of Indonesian Language Teaching Materials Based on Local Wisdom on Historical Narrative Text Material for Grade V Students at SDN 5 Kebondalem Banyuwangi
This study aims to describe the development process, validity, and effectiveness of Indonesian language teaching materials based on local wisdom in historical narrative text material for fifth grade students at SDN 5 Keb...