CASH MANAGEMENT SYSTEM DESIGN BY CENTRAL CASH OFFICE LOCATION AND INVENTORY MANAGEMENT POLICY OPTIMIZATION
Journal Title: Endüstri Mühendisliği - Year 2015, Vol 26, Issue 2
Abstract
In this study, we consider location selection problem for central cash offices and cash management decisions for ATM’s for İş Bank. Cash Management System involves the cash amounts held in ATM’s, branches, central cash offices and cash transfers between central cash offices and ATMs or branches. Cash amount held in ATM’s and branches affects the customer satisfaction and also, together with cash transfers, it costs considerable amount to the bank. Cash management system involves two sub problems. Those are selection of location for central cash offices, assignment of ATM’s and branches to central cash offices, and determining cash management policies for ATM’s. Those problems are discussed in steps, solution approaches are applied for Black Sea Region and results are discussed. The aim of this project is, under resource constraints, the optimization of the cash management system considering the related costs and customer satisfaction.
Authors and Affiliations
Müberra ÖZMEN, Sıdıka TUNÇ, Gamze YAĞIZ, Selen YILDIRIM, Engin YILDIZ, Murat KÖKSALAN, Sinan GÜREL
Keywords
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- EP ID EP632060
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