CHALLENGES AND IMPACT OF MODERN BANKS
Journal Title: IJAR-Indian Journal of Applied Research - Year 2018, Vol 8, Issue 5
Abstract
Today modern banking provides various services to their customers. Information technologies are providing new innovations in the product designing. Customers are king for the banking products and customer service is being a key role at their place. Banking ombudsman is a major support to the customers and clears their issues if require. RTGS, NEFT and IMPS are providing excellent service at online fund transfer. Online banking, Mobile banking and ATM are providing major service to the customers. This conceptual research paper is explaining various challenges and benefits of modern banking sector.
Authors and Affiliations
Dr. Somasundaram M.
Keywords
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