Customer Service Evaluation Applied to Pedagogy Degree
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2017, Vol 1, Issue 5
Abstract
The objective of the present study is to evaluate the customer service applied to the pedagogy degree in its night shift. To carry out this research, a population study was applied and a representative sample was calculated using a 95% confidence level and a 5% error allowed. The Servqual instrument was used to achieve the stated objective. The results of the investigation showed that the lowest dimensions were the security with 66.43% and the reliability 68.71%. López Lazcano Judith N. | Jaimes Pérez Josué Iván | Vega Torres Gisela"Customer Service Evaluation Applied to Pedagogy Degree" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-5 , August 2017, URL: http://www.ijtsrd.com/papers/ijtsrd2234.pdf http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n
Authors and Affiliations
Keywords
Related Articles
- EP ID EP357750
- DOI -
- Views 151
- Downloads 0
Sensors Scheduling in Wireless Sensor Networks: An Assessment
The wireless sensor networks WSN is a combination of a large number of low power, short lived, unreliable sensors. The main challenge of wireless sensor network is to obtain long system lifetime. Many node scheduling alg...
Character Formation Has Education Failed Us An Academic X Tray on Today’s System of Education in Nigeria
The oxford Dictionary defines Education as “The process of receiving or giving systematic instruction, especially at a school or universityâ€. It is “a kind of teaching, an enlightening experienceâ€. For Mark Smith...
A Review on Salesforce Integration
Nowadays Salesforce is one of the world’s leading customer relationship management CRM programs. It helps to manage customers, sales and service in one platform and salesforce provides many automation and reporting tools...
A Study to Assess the Effectiveness of Information Booklet on Knowledge Regarding Breastfeeding Techniques among Primipara Mothers in Selected Hospitals at Bhopal M.P.
Background Breast feeding is the best essential feeding and breast milk is the best milk. The basic food of infant is mothers milk is the most effective way to provide a baby with a carrying environment and complete food...
A Review Article Branding Dental Clinic through Corporate Social Responsibility CSR
This article reviews the link between corporate social responsibility CSR , brand awareness, brand image, brand satisfaction, and brand loyalty. It would help provide evidence for CSR management and determine CSRs import...