Do Strategic Behaviors Link Travel Agencies in Brazil?
Journal Title: BAR: Brazilian Administration Review - Year 2016, Vol 13, Issue 3
Abstract
Information and communication technology improvements have challenged the organized and stable network of airlines, global distribution systems (GDS) and travel agencies. In Brazil, traditional travel agencies have faced significant challenges in maintaining their businesses because airlines have forced disintermediation by cutting commissions and reduced distribution costs by selling their product directly through airline websites. This study explores the existence of strategic groups in the Brazilian travel agency market to elucidate how they interact with GDS and other travel agencies to maintain and improve their market position. A latent class analysis model was applied to a sample of 4,288 travel agency points of sale located in Brazil. The study results identified groups with members that exhibited similar behaviors in their relationships with GDS and other travel agencies. The study findings do not support claims regarding the demise of the travel agency business model.
Authors and Affiliations
Madalozzo, Regina; Fernandes, Paulo Cesar
Keywords
Related Articles
- EP ID EP40623
- DOI -
- Views 278
- Downloads 0
The Impact of Credit Rating Changes in Latin American Stock Markets
Our objective is to examine whether a rating change or Credit Watch announcement has a significant impact on Latin American stock prices. We conducted an event study to analyze stock market reaction to such news in the...
Make or Buy in a Mature Industry? Models of Clientsupplier Relationships under TCT and RBV Perspectives
In this paper, we use the transaction cost theory [TCT] and the resource-based view [RBV] to discuss three propositions on the models of client-supplier relationships in mature industries. The two theories seem to adva...
The Variance Composition of Firm Growth Rates
Firms exhibit a wide variability in growth rates. This can be seen as another manifestation of the fact that firms are different from one another in several respects. This study investigated this variability using the v...
Organizational Culture and Discourses: a Case of Change in a Brazilian Public Organization
This work analyses the use of the discourse as a strategy for the dissemination of new cultural values in a State Secretary beginning in 1995. For this purpose, discourse analysis was used according to the concept by Fi...
Perceptions of Equity and Justice and Their Implications on Affective Organizational Commitment: a Confirmatory Study in a Teaching and Research Institute
Studies about individuals commitment to organizations acquire renewed interest in light of the changes imposed by new organizational structures and ‘boundary-less’ careers. The need to identify and retain individuals wh...