EFFECT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON SERVICE PERFORMANCE OF HOSPITALITY INDUSTRY IN TAMIL NADU
Journal Title: GJRA-Global Journal For Research Analysis - Year 2018, Vol 7, Issue 10
Abstract
The success of hospitality industry is highly depending on correct, valuable, efficient communication, human resources and practices as it relies on fullling the needs of mandatory standards and norms. Signicant difference is prevailing among prole of employees and human resource management practices in hospitality industry. Compensation, teamwork, trainings, performance appraisal and recruitment and selection have signicant and positive effect on service performance of hospitality industry. In order to improve service performance, the hospitality industry should appoint employeees immediately when vacancies arise and it must pay enough salary and reward for best performing employees and it should give incentives for good services of employees.
Authors and Affiliations
Dr. R. Kannan
Keywords
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