Effects of Cohesion-Based Feedback on the Collaborations in Global Software Development Teams
Journal Title: EAI Endorsed Transactions on Collaborative Computing - Year 2015, Vol 1, Issue 6
Abstract
This paper describes a study that examines the effect of cohesion-based feedback on a team member’s behaviors in a global software development project. Chat messages and forum posts were collected from a software development project involving students living in the US and Mexico. Half of the teams in the project received feedback in the form of a graphical representation that displayed the group’s cohesion level, while the other teams received no feedback. The nature of the group interactions as well as the linguistic content of such interactions was then analyzed and compared. Results from this analysis show statistically significant differences between the feedback and non-feedback c onditions. More s pecifically, cohesion-based feedback had a positive relation to a team’s total message count, response rate, and individual cohesion score. In addition, the analysis of linguistic categories showed that the most salient categories observed were related to words about time and work. Furthermore, a comparison between feedback variables and type (i.e., positive and negative feedback) indicates that those individuals exposed to negative feedback had an increase in their communication pacing rates when exposed to positive feedback. Although the feedback system did not appear to affect individual performance, the findings s u ggest t h at t h e c o hesion m e asure d e fined in th is st ud y is positively correlated to the task cohesion construct and is also related to individual and team performance.
Authors and Affiliations
Alberto Castro-Hernández, Kathleen Swigger, Mirna P. Ponce-Flores
Keywords
Related Articles
- EP ID EP45706
- DOI http://dx.doi.org/10.4108/eai.21-12-2015.150818
- Views 323
- Downloads 0
Tracing Coordination and Cooperation Structures via Semantic Burst Detection
Developing technologies that support collaboration requires understanding how knowledge and expertise are shared and distributed among community members. We explore two forms of knowledge distribution structures, coordin...
Matching with Stochastic Arrival
We study matching in a dynamic setting, with applications to the allocation of public housing. In our model, objects of different types that arrive stochastically over time must be allocated to agents in a queue. For the...
Achieving Security Assurance with Assertion-based Application Construction
Modern software applications are commonly built by leveraging pre-fabricated modules, e.g. application programming interfaces (APIs), which are essential to implement the desired functionalities of software applications,...
Group coordination in a biologically-inspired vectorial network model
Most of the mathematical models of collective behavior describe uncertainty in individual decision making through additive uniform noise. However, recent data driven studies on animal locomotion indicate that a number of...
Impact of window to walls ratios on thermal comfort and energy consumption in tropical zone
This paper investigated the impact of Window to Wall Ratios (WWR) an the thermal comfort and energy lighting demand of a building in tropical zone. Simulations were carried out for a reference office proposed by Task 27...