Employment Burnout and Organizational Citizenship Behaviorsamong Nursing Staffin Selected Hospitals in Cairo
Journal Title: IOSR Journal of Nursing and health Science - Year 2018, Vol 7, Issue 3
Abstract
Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals.Most studies of burnout have focused on lack of resources, prevalence of burnout, and negative outcomes. In contrast, this study examined the relationships between employment burnout and organizational citizenship behaviors. Aim:The aim of this study was to investigate the relationship between employment burnout and organizational citizenship behaviors among nursing staff in selected hospitals in Cairo. Design: Descriptive correlation research design was utilized in this study. Setting: The present study was conducted in all the medical units with its specialties at New Kasr El EinyTeaching Hospital in Cairo. Subjects: A convenience sample of 40 head nurses/ charge and 120 staff nurses out of total 160 who were willing to participate in the study. Tools: Data of the present study were collected through utilizing the following two tools:Maslach Burnout Inventory (MBI) questionnaire and Self-Administered Organizational Citizenship Behaviors questionnaire. Results:Findings of the present study concluded that there was a significant correlation between employment burnout and organizational citizenship behaviors among nursing staff. Recommendations:It is recommended that the organizations should empower the staff to minimize the effect of emotional exhaustion, unblock the channels of communication and facilitate advanced educational preparation that may increase staff loyalty.
Authors and Affiliations
Somaya Ahmed Bayoumy
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