Enhancing Job Engagement through Employee Voice in Nigerian Banking Industry
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 1
Abstract
A key strategy for sustained competitive advantage is to have highly engaged employees. Results from previous researches revealed low levels of employee engagement in organizations. This study investigated how the use of employee voice will enhance job engagement in Nigerian Banking Industry. Quality circles was used as an empirical referent of employee voice; job design and line managers’ supervisory role were used to measure job engagement. The result from a sample of one hundred and eighty-six participants showed a strong positive association between quality circles and job design; quality circles and line managers’ supervisory role. Implications of these findings were discussed and recommendations proffered.
Authors and Affiliations
OKPU Tarela, Kpakol Aborlo Gbaraka
Keywords
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- EP ID EP409560
- DOI 10.9790/487X-2001072434.
- Views 103
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