Estimating consultant engagement in the corporate lifecycle: study of the bias in South Eastern Europe
Journal Title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies - Year 2017, Vol 22, Issue 2
Abstract
This paper surveys perception bias regarding the timing of proactive consultant engagement. It aims to improve efficiency and effectiveness of consultant engagement. Research is based on the primary dataset from South Eastern Europe and secondary dataset which is used for comparison as the real lifecycle phase of consultant engagement. Adizes lifecycle model provided our theoretical framework. After data were checked for normality t-test was used for hypotheses confirmation/rejection. T-test confirmed existence of negative bias in early lifecycle phases, onesample t(118) =-16,232, p = 0.000. Significant differences were found for bias of early phases in organisations founded less than 25 years ago (M= -0.301, SD=0.22) and organisations founded more than 25 years ago (M= -0.396, SD=0.24); t(110)= 2.072, p=0.041; also, absolute bias in organisations founded less than 25 years ago(M=1.32, SD=0.27) and organisations founded more than 25 years ago (M=1.20, SD=0.31) is significantly different t(110)= -2.204, p=0.030. Significant differences were not found between early lifecycle stages bias of consultants (M= -0.374, SD=0.26) and users of consulting services (M -0.368, SD=0.22); t(117)= 0.475, p=0.636 but absolute bias in organisations with less than 25 years of chronological age (M=1.32, SD=0.27) and organisations with more than 25 years of chronological age (M=1.20, SD=0.31) is significantly different t(117)=-1.348, p=0.180. This research finds strong bias in estimation of lifecycle phase as time for engagement of proactive consulting services. The timing for consultant engagement is not often correctly estimated by the users of the service, so those services can be engaged as preventive before issues arise in organisation and become crisis at the tip of the organisational iceberg. Main limitations of our research are that we do not have true random sample and that data is from South Eastern Europe which limits wider generalization.
Authors and Affiliations
Ichak Kalderon Adizes, Dusanka Rodic, Mladen Cudanov
Keywords
Related Articles
- EP ID EP507063
- DOI 10.7595/management.fon.2017.0015
- Views 72
- Downloads 0
Book review of: Our Renewable Future: Laying the Path for 100% Clean Energy by Richard Heinberg and David Fridley
Book review of: Our Renewable Future: Laying the Path for 100% Clean Energy by Richard Heinberg and David Fridley Island Press, Washington, DC, 2016. 248pp. ISBN-13: 978-1-61091-779-7 (paper), ISBN-13: 978-1-61091-780-3...
Consumer Ethnocentrism – Marketing Challenge for Companies: The Case of Serbia
Research Question: This paper examines consumer ethnocentrism (CE) as marketing challenge for companies. Motivation: The purpose of the paper is to examine the antecedents and consequences of CE, who high-ethnocentric co...
Book review of: Misbehaving: The Making of Behavioral Economics
Book review of: Misbehaving: The Making of Behavioral Economics (2015). By Richard H. ThalerW.W. Norton Company, Inc. 500 Fifth Avenue, New York, NY 10110, 434 pages, ISBN 978-0-393-08094-0, ISBN 978-0- 393-24677-3 (e-bo...
Customer satisfaction with postal services in Serbia
Research question: This study examines users’ satisfaction with the postal service in Serbia using a questionnaire measurement. Motivation: the Post of Serbia operates both with private and business clients, with whom it...
Student Perception of Benefits from Being Engaged in International Case Study Competitions
The main aim of this research paper is to present experience of the students who participated in international business case competitions from Serbia. The findings indicate the six main benefits for students at case comp...