Estudo de usuários como recurso para a difusão de um arquivo:o caso da Universidade Federal de Ciências da Saúde de Porto Alegre
Journal Title: BIBLOS: Revista do Instituto de Ciencias Humanas & da Informacao - Year 2011, Vol 25, Issue 2
Abstract
The aim of this paper is to demonstrate the profile and needs of users of the archive at the Federal University of Health Sciences of Porto Alegre. From this research it was possible to plan diffusion actions in order to provide archival information, seeking to improve the quality of service and user satisfaction. Previously, these data were not known, making it difficult to disseminate the information. The data were collected through a questionnaire consisting of 17 questions, among the selected users who attendend the Division of Archives in the period of 2008 and 2010. With this procedure, it was observed that the sector is primarily administrative, used mostly by internal technical and administrative user.
Authors and Affiliations
Graziella Cé| UFSM, Fernanda Pedrazzi| UFSM
Keywords
Related Articles
- EP ID EP14001
- DOI -
- Views 333
- Downloads 37
Acervos escolares: espaço de salvaguarda e preservação do patrimônio educativo
The authors emphasize the great challenges related to digging, conservation and care of documents that in many different ways deal with the reality in schools. Document, according to Le Goff, first and foremost is the...
O artigo analisa a modernidade na cidade de Pelotas através de imagens fotográficas que retratam o progresso e o melhoramento urbano.
Cultura na perspectiva ArquivÃstica
This paper analyzes the relationship between Archives and culture as established in the literature, the Brazilian archival public policy and the legislation. It is justified by the recent inclusion of Archives in targe...
Fundamentação básica da emigração açoriana para o Rio Grande do Sul, destacando as motivações, a normatização para os emigrados, a viagem marÃtima e o povoamento açoriano da Vila do Rio Grande de São Pedro n...
Gestão do conhecimento para serviços de informação: análise de produtos e serviços inovadores em Bibliotecas Universitárias
This study aims to identify and learn about innovations in products and services offered by university libraries to attract and satisfy the needs of customers from the perspective of knowledge management (KM). It has...