Formation of the system of indicators of effectiveness of the consulting activity
Journal Title: Проблеми економіки - Year 2013, Vol 2013, Issue 4
Abstract
The article presents own vision of methodological principles of assessment of managerial consulting in the knowledge economy. The goal of the article is justification of the own position of principles and methodical provisions of assessing the consulting activity and developing the consulting company scorecard with consideration of the focus of their strategic consulting. In the result of the conducted study the article justifies expediency of assessment of effectiveness of managerial consulting by criterion of added value of all stakeholders of the consulting process, it offers decomposition of the added value and results of consulting at different levels of the client organisation and consulting company. The developed scorecard of assessment of effectiveness of consulting companies depending on the focus of their strategic positioning (knowledge competence and problem oriented consulting), grouped by financial and market aspects, directions of internal organisation and development of the enterprise and personnel. The prospective directions of studies of increase of efficiency and effectiveness of consulting activity are development of methodical recommendations of formation of the managerial accounting system of consulting companies, which is capable of ensuring information support of the process of calculation of indicators of efficiency of the consulting process, and also increase of trustworthiness of assessment, effectiveness of control and motivation of effectiveness of activity of management consultants.
Authors and Affiliations
Veronika Verba
Keywords
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