FUNCTIONING OF ENVIRONMENTAL AND QUALITY MANAGEMENT SYSTEMS AFTER RESIGNATION OF MANAGEMENT STANDARD CERTIFICATION: CASE STUDY OF A POLISH ORGANIZATIONS
Journal Title: International Journal for Quality Research - Year 2014, Vol 8, Issue 4
Abstract
This paper is intended to answer questions about the main reasons to give up the management system certification as well as what happened with implemented management systems after resignation of its certification. There were chosen seven organization which had implemented and had certified at least one standardized management system (ISO 9001 or ISO 14001) and gave up its certification. The type of studies were case studies. The main results of that researches are: high cost of certification was the most important reason to give up the certification of environmental and quality management systems as well as there was found the lack of positive externalities related to certification. Another outcome form the researches leads to a statement that in most of studied organizations, managers declared that management system is still operating or partly operating. So this comes to conclusion, that no matter they have a valid certificate they still follow the standardized management systems requirements.
Authors and Affiliations
Piotr Kafel, Paweł Nowicki
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