Gatekeepers Practices in Knowledge Diffusion within Saudi Organizations: KFMC Case Study

Abstract

Gatekeepers in organizations play a critical role in terms of disseminating and transferring outside knowledge into their groups. This research contributes in identifying the gatekeepers' practices in terms of gathering, selecting, and diffusing knowledge. In the context of Saudi organizations, the exploratory case selected in this research is King Fahad Medical City (KFMC). This research is conducted on Health Informatics and Information Technology employees. A mixed-method design is applied on this research to provide a deep understanding of knowledge interactions structure and the process of knowledge interactions across the organization network. Both methods; questionnaires and interviews are conducted in order to investigate the context. Social Network Analysis method is also used in this research to capture the "brokerage" network structure position using Flow Betweenness Centrality algorithm. The findings reveal that gatekeepers use different knowledge sharing mechanisms which are: information retrieval, information pooling, pushing, diffusion, collaborative problem solving, and thinking along. In addition, the results present the distinct methods and technologies used by the gatekeepers to collect and share their knowledge with others. The findings of this research help managerial decision makers and strategic managers among start-up organizations and also well-structured organizations to provide valuable insights and decisions in terms of policies, strategies, and the appropriate collaborative tools that foster collaborative working.

Authors and Affiliations

Mona Alawadh, Abdullah Altameem

Keywords

Related Articles

A Centralized Reputation Management Scheme for Isolating Malicious Controller(s) in Distributed Software-Defined Networks

Software-Defined Networks have seen an increas-ing in their deployment because they offer better network manageability compared to traditional networks. Despite their immense success and popularity, various security issu...

Text Summarization Techniques: A Brief Survey

In recent years, there has been a explosion in the amount of text data from a variety of sources. This volume of text is an invaluable source of information and knowledge which needs to be effectively summarized to be us...

Prediction of Naturally Fractured Reservoir Performance using Novel Integrated Workflow

Generation of naturally fractured reservoir subsurface fracture maps and prediction its production potential are considered complex process due to insufficient data available such as bore hole images, core data and prope...

Spectral Efficiency of Massive MIMO Communication Systems with Zero Forcing and Maximum Ratio Beamforming

The massive multiple-input-multiple-output (MIMO) is a key enabling technology for the 5G cellular communication systems. In massive MIMO (M-MIMO) systems few hundred numbers of antennas are deployed at each base station...

Classifying and Segmenting Classical and Modern Standard Arabic using Minimum Cross-Entropy

Text classification is the process of assigning a text or a document to various predefined classes or categories to reflect their contents. With the rapid growth of Arabic text on the Web, studies that address the proble...

Download PDF file
  • EP ID EP258329
  • DOI 10.14569/IJACSA.2017.080428
  • Views 81
  • Downloads 0

How To Cite

Mona Alawadh, Abdullah Altameem (2017). Gatekeepers Practices in Knowledge Diffusion within Saudi Organizations: KFMC Case Study. International Journal of Advanced Computer Science & Applications, 8(4), 195-205. https://europub.co.uk./articles/-A-258329