Health care quality management
Journal Title: Más Vita - Year 2024, Vol 6, Issue 1
Abstract
Introduction: The Constitution of the Republic of Ecuador in 2008 through the Official Registry approved the new Comprehensive Health Care Model (MAIS) where it stipulates that in order to reach a Unit of greater complexity such as 2nd and 3rd level hospitals, they mustbe evaluated by the general practitioner of the MSP 1st Level Unit. This attention must be provided through a quality and warmth service, providing the necessary trust so that the external user is guaranteed excellent attention, which is why with the helpof direct observation and surveys the satisfaction of the users can be evaluated. users who attend the general consultation at the Las Piñas first level health unit. Objective:Describe the management of Health Care Quality. Materials and methods: This qualitative case study research was carried out and the objective was to develop an Improvement Plan for the quality-of-care services provided by the health unit. A survey was carried out with 60 internal and external users.Results:the majority of users demonstrate compliance with the medical care they receive from the professionals at the Health Unit and that improving the consultation spaces and hiring more professionals would help optimize the quality of care at the health center. Conclusion:The principles and foundations of the health care provided at the Las Piñas Type A Health Center require an exhaustive analysis and a plan to improve services based on new approaches to the Health Quality Management process. Medical attention
Authors and Affiliations
Allison Alejandra Mora Medina, Coraima Chiriguaya Savinovich, Gustavo Rocafuerte Naranjo
Keywords
Related Articles
- EP ID EP734226
- DOI https://doi.org/10.47606/ACVEN/MV0226
- Views 65
- Downloads 0
Sexual transmission diseases: a review
The statistics of the main international health organizations show that the most affected by sexually transmitted infections (ITS) are young people, they can also have consequences that affect t...
Alcoholic dependence and resilience intensity in the anonymous alcoholic program’s persons in San Francisco De Asís, Aragua state Venezuela
Resilience as a tool to control or manage the different conflicts that occur during cases of alcohol addiction is very important since the affected persons can acquire the necessary strength that gives the...
The health personnel’s perception on ergonomic risks in the delfina torres de concha hospital external consultation in 2019 year
Work refers to one of the main activities of human beings and represents approximately one third of their lives, so trying to understand labor phenomena from the workers' point of view is e...
Poliomyelitis: From the historical epidemic to the present in Public Health
Introduction: Poliomyelitis is a disease that has coexisted with humanity since time immemorial, generating an increase in the demand for health services and showing the negative effect of the recent epidemic...
Instrument validation for older adults with type 2 diabetes mellitus
One of the main difficulties in caring for the elderly with diabetes continues to be the lack of education towards a lifestyle and a favorable attitude towards the disease, which can only be achieved through educational...