INFLUENCE OF STAKEHOLDERS INVOLVEMENT ON PROJECT OUTCOMES. A CASE OF WATER, SANITATION, AND HYGIENE (WASH) PROJECT IN RWANDA
Journal Title: European Journal of Business and Social Sciences - Year 2017, Vol 6, Issue 6
Abstract
Project managers are always looking forward to seeing public projects perform well. This involves finishing the project on time, within budget, meeting product specifications, meeting customer needs and requirements and meeting management objectives. Despite the quest for project success, many poverty eradication projects in Rwanda have continuously experienced time overrun, budget overrun, unmet product specifications, unmet customer needs and requirements and unmet management objectives. The purpose of this study was to evaluate stakeholders’ involvement in project outcome through gathering and analyzing the information on the level of involvement of stakeholders in the process of project cycle management (PCM). The study sought to assess stakeholder’s involvement in project identification, project planning, project execution and project review on project outcome. This study employed descriptive survey design. The target population for this study was the various stakeholders in the WASH project in Rwanda. Data was collected from a sample of 409 respondents. The primary data was collected from the community members using a semi structured questionnaire. In addition to questionnaire, the other primary data was obtained through interview to and observations. The researcher analyzed quantitative data using descriptive statistics by applying the statistical Package for Social Science (SPSS V.21.0). Conceptual content analysis was used for data that was qualitative in nature or aspect of the data collected from the open-ended questions and the interview guide. In addition, descriptive analysis was applied to determine the relative contribution of each of the four variables with respect to project outcome. This study found that stakeholders’ involvement in project initiation, planning, implementation, and review contributed to project outcome. This study found that stakeholders involvement in project implementation contributed most to project outcome (r = 0.971) followed by project review (r= 0.681), then project planning (r =0.651) while projects identification (r = 0.571) had the least influence on project outcome. The study recommends that enough funds and skills should be allocated to projects. The study also recommends that the constituents should play a critical role in decision making because they are the beneficiaries of the projects and know well projects are beneficial to them.
Authors and Affiliations
BERNADETTE KOBUSINGYE| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda, Dr. JOSEPH KYALO MUNGATU (PhD)| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda, Dr. PATRICK MULYUNGI (PhD)| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda
Keywords
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