Management of the quality in the French public higher education: debate on the measure
Journal Title: ESSACHESS - Journal for Communication Studies - Year 2009, Vol 2, Issue 1
Abstract
The quality certification devices set up in business for over twenty years in France have basically inspired those currently at work in public services, now at university. After a search in progress, this work tries to identify several operational issues relating to the isomorphism of processes applied to this new side of non-market services in a global context of deregulation French state, emphasizing the limits of measure as a tool for decision support for university leaders.
Authors and Affiliations
Isabelle BOUCHARDY| Maître de Conférences, IUT de Toulouse – Université Paul Sabatier, Toulouse, France, LERASS
Keywords
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