Medical Students Learning Communication Skills in a Second Language Empathy and expectations
Journal Title: Sultan Qaboos University Medical Journal - Year 2013, Vol 13, Issue 1
Abstract
Objectives: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difculty with the different components of the CS training that were conducted in English. Methods: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group. Results: Of the 13 components of their CS training, tutors awarded the lowest marks for students’ abilities to express empathy, ask about patients’ feelings, use transition statements, ask about functional impact, and elicit patients’ expectations (P <0.001). Conclusion: Te expression of empathy and the ability to elicit patients’ feelings and expectations are difcult to develop in medical students learning CS in a second language.
Authors and Affiliations
Muhammad J. Hashim| Departments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates, Stella Major| Departments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates, Deen M. Mirza| Departments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates, Engela A. M. Prinsloo| Departments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates, Ossama Osman| Departments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates, Leena Amiri| Departments of Psychiatry, United Arab Emirates University, Al Ain, United Arab Emirates, Michelle McLean| Departments of Medical Education, United Arab Emirates University, Al Ain, United Arab Emirates
Keywords
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