Evaluating Total Cost of Ownership for University EnterpriseResource Planning: Case of Maseno University

Journal Title: IOSR Journals (IOSR Journal of Computer Engineering) - Year 2015, Vol 17, Issue 2

Abstract

 Abstract: Higher learning institutions (HEI) are investing in IT to attain operational excellence. Organizationslooking to reduce technology costs typically look for ways to reduce the Total Cost of Ownership (TCO). TCOcaptures all direct and indirect costs related to deploying a particular system. Understanding life-cycle costsprovides opportunity to save scarce resources, improve IT and increase productivity. The study sought toanalyze the TCO of university ERP system. The TCO analysis was based on Gartner’s TCO model, theDistributed Computing Chart of Account as the theoretical framework. Modified Gartner TCO model was usedto determine the total cost of owning Maseno University ERP system. The aim of the study was to createawareness on life-cycle costs of ERP solutions. The results obtained indicate that operations and maintenanceaccount for 51%, end-user usage 23% while technology acquisition costs accounted for 16 %, implementationcosts with 7% and the least cost was taken by procurements costs with 3%. Case study was used in gatheringboth qualitative and quantitative data from Maseno University. Interviews, document analysis, andquestionnaires were used to gather the research data. It is hoped that the results of this study will help HEIsimprove management of their ERP systems.

Authors and Affiliations

Mr. Patrick Oduor Owoche , Prof. Wanyembi Gregory , Mr. Kilwake Humphrey Juma

Keywords

Related Articles

 Retinal Vessels Segmentation Using Supervised Classifiers for  Identification of Cardio Vascular Diseases

 The risk of cardio vascular diseases can be identified by measuring the retinal blood vessel. The identification of wrong blood vessel may result in wrong clinical diagnosis. This proposed system addresses the &n...

 Improved Method for Pattern Discovery in Text Mining

 Abstract: The proposed technique uses two processes, pattern deploying and pattern evolving, to refine the discovered patterns in text documents. The experimental results show that the proposed model outperforms no...

Review of The Image Compression And Enhancement Techniques

Abstract: The image processing is used in order to enhance the image. The image processing will reduce the noise from within the image. The noise will reduce the clarity of the image. There could be many reasons by which...

 Risk Management in Agile Model

 Abstract: In traditional waterfall-model risks were usually managed by using project risk management frameworks. Nowadays agile methods have started replacing the traditional models. Agile development is based on s...

 Towards Adapting NAS Mechanism over Solid State Disks

 Abstract: Flash memory storage such as SSDs (Solid State disks) have been gaining popularity due to its low energy consumption and durability in embedded systems and laptops. With the fast technical improvement,...

Download PDF file
  • EP ID EP89402
  • DOI -
  • Views 103
  • Downloads 0

How To Cite

Mr. Patrick Oduor Owoche, Prof. Wanyembi Gregory, Mr. Kilwake Humphrey Juma (2015).  Evaluating Total Cost of Ownership for University EnterpriseResource Planning: Case of Maseno University. IOSR Journals (IOSR Journal of Computer Engineering), 17(2), 79-87. https://europub.co.uk./articles/-A-89402