Participation in the management and the quality of educational services
Journal Title: International Journal of Contemporary Management - Year 2011, Vol 10, Issue 4
Abstract
The paper is an attempt to present the influence of the workers' participation on improvement of quality of educational service on example of public higher education. It required bringing up the issue of the matter applying at organization the forms of the workers' participation. The answer to the question, why the universities more often begin to undertake actions towards improving the quality of educational services. And why they should dedicate skills worker workers the special attention and the executed by them the level work. Based on the submitted in the paper considerations the possibility of increase activities as creating appropriate working conditions and the use of effective employee motivators directed not only to meet the needs of social and living conditions, but also the opportunity for personal development. Despite these we can observe opinion about workers' second-rate part in educational services still. Conducted considerations support this point of view. This indicates the fact that the main manifestation of participatory activities used in modern educational methods is the introduction of empowerment or enrichment of the duties, referred to in literature as a form of passive participation.
Authors and Affiliations
Wioleta Karna
Keywords
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