Participative budgeting, society culture, dysfunctional behavior and public satisfaction: in sumenep district, Madura Island
Journal Title: Religación. Revista de Ciencias Sociales y Humanidades - Year 2019, Vol 4, Issue 17
Abstract
This study investigate the role of dysfunctional behavior in mediating the participation of public budgeting and culture on service performance, in case of planning phase at budgetary government cycle. It took place in people of Sumenep region of Madura Island, Indonesia. This study is a quantitative research, the purpose is to explain the causal relationship between research variables, so this study explains the influence of participative and society-based budgeting on the performance-satisfaction of the service, either directly or indirectly through dysfunctional behavioral variables. Dysfunctional behavior is not a mediation of participatory budgeting relationships with service performance satisfaction, but is able to mediate society cultural relationships with satisfactory performance of services even in the presence of high society can improve service performance over services through high dysfunctional behavior.
Authors and Affiliations
Nadiyah Masitha Sani, Indrawati Yuheriana, Dwi Suhartini
Keywords
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