Perception of Community Pharmacy Personnel towards Patient Counseling and Continuing Pharmacy Education Programs in Aden, Yemen

Journal Title: Journal of Clinical and Diagnostic Research - Year 2018, Vol 12, Issue 7

Abstract

Introduction: Patient counseling is a major component of pharmaceutical care, especially in community pharmacy settings. However, most community pharmacists still do not offer patient-oriented services. Despite the beneficial role of community pharmacists, research examining their roles and responsibilities in developing countries like Yemen is lacking. Aim: To assess the community pharmacy personnel’s perceptions towards patient counseling and to recognise the major barriers to successful counseling; and to assess their perception towards continuing pharmacy education programs in Aden. Materials and Methods: A descriptive, cross-sectional study was conducted among 200 community pharmacy personnel in Aden using a self-administered, structured questionnaire. Data were collected regarding community pharmacy personnel’s knowledge, attitude, and their perception about patients’ attitude concerning patient counseling and respondents’ attitude towards the continuing pharmacy education. Results: The majority of the respondents had a positive attitude towards patient counseling (85%) and continuing pharmacy education (94.0%); dose and frequency (43.0%), duration (34.0%) and indication (11.5%) were the major information mentioned while counseling their patients. Lack of patient interest (47.0%), lack of knowledge (20.0%) and lack of time (15.5%) were the major barriers towards counseling. Conclusion: The present study showed that most community pharmacy personnel in Aden, Yemen had a positive perception towards patient counseling and continuing pharmacy education program.

Authors and Affiliations

Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim

Keywords

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  • EP ID EP523872
  • DOI 10.7860/JCDR/2018/34106.11820
  • Views 88
  • Downloads 0

How To Cite

Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim (2018). Perception of Community Pharmacy Personnel towards Patient Counseling and Continuing Pharmacy Education Programs in Aden, Yemen. Journal of Clinical and Diagnostic Research, 12(7), 18-22. https://europub.co.uk./articles/-A-523872