Abstract

The main problem in this research is the implementation of an electronic identity card (e-ID) in Cimahi City who have not succeeded in achieving its objectives. The method used in this study was a descriptive study with a qualitative approach. Data collection through direct observation in the field as well as in-depth interviews. To obtain the validity of the data on these results, it is done through the test data validity checking the credibility of the data with source triangulation. Based on the research results, the implementation of e-ID card policy is effective but not maximized. When viewed from the communication, which made Cimahi Government officials and the public with a maximum enough. In terms of resources, not fully support the implementation of e-ID card. In terms of the disposition of the apparatus on the implementation of the e-ID card policy is, in general serve quite well apparatus and full commitment. On the other hand, judging from the bureaucratic structure, Cimahi Government in accordance with the Standard Operating Procedure (SOP) and the spread of responsibilities quite clear.

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