The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today
Journal Title: International Journal of Interdisciplinary and Multidisciplinary Studies (IJIMS) - Year 2014, Vol 1, Issue 4
Abstract
The book foresees a picture of a future that cash in on those workplace tools that many of us have never heard. The book is grounded in data, including two quantitative global surveys and a significant number of qualitative case studies. The book is segmented into three parts followed by a glossary of social media terms. The first and foremost section comprises of two chapters where author throws light on ten forces that will define the new world of work in 2020. The author talks about changes in the composition of the workforce based on shifts in gender, ethnicity and generational breakdown. It is about how organizations are dealing with four generations and are likely to include five by 2020 and each will bring its own values and beliefs and a different perspective to a workplace. The second part of the book discusses some thorough practices already being used in various organizations to keep its employees engaged. It talks about the Workplace Engagement 2020 Model (WE 2020) which can be used by organizations to build engaged employees for now and into the future. The third part discusses twenty predictions for the workplace in 2020, and how employees, executives, and human resources personnel can start preparing for this workplace of the future. The book opens with Part I of The 2020 Workplace „The Changing Workplace‟ which reviews the drastic shifts in workplace today that will affect the future. Part I of the book „The Changing Workplace‟ begins with the first chapter titled „Ten Forces Shaping the Future Workplace Now‟ where author discusses ten factors that will define the new world of work in 2020. The author says that the constant demographic shifts in the workplace is a significant challenge and opportunity for the organizations which will be critical for attracting, developing and retaining the top talent comprising of diverse workforce. The author emphasizes on the fact that in the coming future, most workplaces will have five generations working together. The fierce expansion of digitalization will lead to enormous challenges in the workplace for employees as well as employers. Second chapter entitled „Multiple Generations @ Work‟ focuses on various needs, expectations and values of all the five generations viz, Traditionalists, Baby Boomers, Gen X, Millennials, and Generation 2020. In this chapter author throws a light on differing expectations, career needs, communication styles and learning preferences of all five generations which will help companies in motivating, communicating with, developing and engaging the members of each generation. The chapter also incorporates “The Generations @ Work” Global Survey which was conducted to identify certain core traits possessed by each generation.
Authors and Affiliations
Rishu Roy, Supriya Gupta
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