The Case of Research Aspects Arising from Employee Satisfaction and Engagement for the Benefit of the Employer
Journal Title: Journal of Tourism and Services - Year 2015, Vol 6, Issue 11
Abstract
We have targeted this article in order to reveal a correlation among resulting 14 research aspects (scales), which describe particular factors of employee satisfaction and employee engagement. The outcome acknowledges an old good truth that good conduct, human respect and mutual esteem support good performance results and employee satisfaction in the workplace, as well. Our current research deals with gender deviations between satisfaction and engagement of employees in the industrial corporation. The research was executed in Bulgaria with the total of 2,140 participants, out of which 1,550 employees delivered questionnaires filled in correctly. This confirms the return rate of 72.4 %. We used a questionnaire based on the Focal EE as the Engagement Questionnaire (see the web page on http://www.custominsight.com/employeeengagement-survey/sample-survey-items.asp). It was translated into Bulgarian, modified for both male and female employees, and standardized for the use in the conditions of the industrial corporation.
Authors and Affiliations
Marie Štěpánková, Šárka Bendová, Metodi Koralov
Keywords
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- EP ID EP171549
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