The Effect of Competence, Motivation, and Organizational Citizenship Behavior (OCB) on the Performance of Employees of the General Election Commission (KPU) of West Nusa Tenggara Province (NTB)
Journal Title: International Journal of Social Science And Human Research - Year 2022, Vol 5, Issue 11
Abstract
An organization, especially in the scope employees of KPU Province NTB, must be able to have many skills and abilities, this of course makes KPU Province NTB employees harder and conducts training to increase the abilities of each employee. So that the background in this study are several variables namely competence, motivation, and organizational citizenship behavior (OCB) which are suspected to have a positive influence on the performance of the employees of the General Election Commission (KPU) of West Nusa Tenggara Province (NTB). The KPU Province NTB to see the performance of KPU employees conducts an assessment of the performance of its employees by evaluating the work by looking at skills (professional and technical), working conditions (level of risk, danger and fun or not), and responsibility (responsibility). The purpose of this study was to determine the effect of competence, motivation, and OCB on the performance of KPU employees in the Province NTB. This study uses quantitative methods, data collection by questionnaire survey as many as 57 employees as research respondents. Using analysis tools, the data is processed by Structural Equation Modeling (SEM) with Partial Least Square (PLS) and using Smart PLS 3.0 software. So that the competency results have a positive but not significant effect on employee performance, while motivation and OCB have a significant positive effect on employee performance.
Authors and Affiliations
Nurhanna Riska Aprianti, Agusdin, Mukmin Suryatni
Keywords
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- EP ID EP712049
- DOI 10.47191/ijsshr/v5-i11-012
- Views 106
- Downloads 0
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