The Journey of Participative Management at HPCL-Operations and Distribution
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 6
Abstract
The business today is ambiguous, volatile, complex which need a competent and capable processes and people to harness the opportunities. The need thus is not only continuous improvement but initiate continual innovation as habit of our work force to take the business to better level of excellence. There is a need to improve operational performance at all HPCL Oil Installations through all stakeholders including shop floor workmen. We must strategize to develop a challenging and attractive platform to motivate the workmen in producing excellence, resulting Sustained Operational Excellence. Probably, this fact has lead Peter Senge to comment “The rate at which Organization learn and Participate in every facets may soon become the only source of Competitive advantage”. HPCL –Operations Distribution department (O&D) has grown significantly in last few years in every dimension of operations viz Productivity, Safety, Quality, Cost and Delivery and have enhanced value to customers. We have envisaged to Involve employees at all levels through participative management and Identify gaps and improve processes through structured & scientific method of problem solving techniques normally used in TPM, Six Sigma etc. However, opportunities are aplenty to harness the technology further which will also add in enhancing the agility of organization in meeting the changing business & customer’s requirement. True Participation of its human resource will thus define the success.
Authors and Affiliations
G. Chiranjeevi
Keywords
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- EP ID EP412072
- DOI 10.9790/487X-2006086266.
- Views 93
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