The TQM system at present company and its impact on the example of logistics PJSC "OBOLON"

Abstract

This article analyzes the current system and models of quality management in modern companies. The place and role of quality category in the logistics business process models and innovative methods of evaluation and management services. Specifically considered TQM, Japanese and European models of quality management and quality management experience in Ukrainian.

Authors and Affiliations

O. V. YANDYUK, O. M. PETUHOVA

Keywords

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  • EP ID EP266223
  • DOI -
  • Views 104
  • Downloads 0

How To Cite

O. V. YANDYUK, O. M. PETUHOVA (2016). The TQM system at present company and its impact on the example of logistics PJSC "OBOLON". Формування ринкових відносин в Україні. Збірник наукових праць, 1(1), 49-54. https://europub.co.uk./articles/-A-266223