Total quality management in academic libraries
Journal Title: IP Indian Journal of Library Science and Information Technology - Year 2018, Vol 3, Issue 1
Abstract
Quality management is the basis for library management in general The purpose of this paper is to present an overview of Total quality management TQM in academic libraries This paper discusses the various aspects of total quality management like meaning definition etc It also discusses the implementation of TQM in college libraries its benefits tools amp technicians of TQM its feature etc The basic idea of TQM is commitment to continuous improvementKeywords Library Quality Management Total quality management
Authors and Affiliations
Gurjinder Singh, Ravi Kumar, Navdeep Kaur
Keywords
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- EP ID EP516709
- DOI 10.18231/2456-9623.2018.0003
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