Trends and Progress Made By Indian Banks in Adoption of Technology: A case study of HDFC Bank
Journal Title: International Journal of Management, IT and Engineering - Year 2017, Vol 7, Issue 7
Abstract
Indian Banking sector has adopted many technological innovations to provide improved services to the customers. Various studies undertaken from time to time have concluded that the changes that new technologies have brought to banking and their impact on officers, employees, and customers of banks are enormous. Thus in view of the growing utilization of technology, this study has analyzed the trends and progress made by Indian banks in adoption of technology by taking a number of parameters like installation of Automated Teller Machines, issuance of Debit and Credit Cards , outward debits and inward credits through NEFT, RTGS and mobile banking. This study is carried out with the help of secondary data like Bank level annual reports and Reserve bank published reports on payment and settlement systems and information technology in Indian banks. The observations based on FY 2015 to FY 2017 authenticate that technology adoption by Indian banks in general and HDFC in particular has registered robust growth with both volumes and values growing at rapid pace.
Authors and Affiliations
Dr. Rupinder Katoch
Keywords
Related Articles
- EP ID EP18782
- DOI -
- Views 345
- Downloads 12
A Case Study on Customer Review based Sentiment Analysis
Abstract – Today large number of companies are shifting their businesses online due to growing trend among customer to shop online. There arises a need for effective visual analysis of online customer opinions. It has...
Routing Protocol In Ad-Hoc Mobile Networks: A Survey
Mobile Ad hoc Network (MANET) is a collection of mobile nodes and characterized by multi-hop wireless connectivity and frequently changing network topology. These nodes requires efficient routing protocols. A routing p...
A Novel Design of Time Varying Analysis of Channel Estimation Methods in OFDM
OFDM can be seen as either a modulation technique or a multiplexing technique. One of the main reasons to use OFDM is to increase the robustness against frequency selective fading or narrowband interference. In a singl...
A Survey on Wireless Networks: Architecture, Applications, Uses and Challenges
Wireless networks have become increasingly popular in the computing industry since 1970. It is particularly true within the past decade, which has seen wireless networks being adapted to enable mobility. The area of wi...
slugA STUDY ON MBC ALGORITHM WITH GOODNESS FUNCTION
In Data Mining, clustering is one of the efficient techniques used to extract useful information from large quantities of data. A cluster is a collection of data objects relatively similar to one another in some respec...