CLIENT-ORIENTED APPROACH IN PROFESSIONALIZATION OF MANAGERIAL PERSONNEL
Journal Title: «Вчені записки Таврійського національного університету імені В. І. Вернадського. Серія: Державне управління» - Year 2018, Vol 29, Issue 5
Abstract
The article deals with the issues of professionalization of managerial personnel in the field of public administration and administration in the context of a customer-oriented approach. Professional development of highly professional European-level managerial personnel, ready to implement innovative ideas of public administration and administration in life, is an important key to the success of reforming the civil service and local self-government. Therefore, training programs should be prepared taking into account the wishes of the customer, customer-oriented direction. The article reveals the main aspects of introducing principles and patterns of client-oriented training to increase the competitiveness of public servants in public administration and administration.
Authors and Affiliations
Н. Б. Ларіна
Keywords
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