Effect of Service Quality and Infrastructure Facilities on Competency of Nautical Cadet in Maritime Simulator
Journal Title: IOSR Journals (IOSR Journal of Electrical and Electronics Engineering) - Year 2017, Vol 12, Issue 4
Abstract
The need for educational equipment, especially the simulator in this STCW convention. Not always explicitly written in either type or specification, but depicted in competency forms that must be achieved through a particular method. Methods to show that the competency has been fulfilled (the most commonly used in STCW) is through Examination and assessment of evidence obtained from practical instruction dan approved simulator training.This research was conducted by using descriptive quantitative method and implemented in Merchant Marine Higher Education Jakarta. The research instrument consists of three of which measure Quality Services, Facilities, and Competence of cadets in each Maritime Simulator which have four Indicators. Hypothesis using correlation and multiple regression techniques as well accompanied by normality test, homogeneity test and Linearity testThe result of analysis shows that there is a positive influence between Quality of Service to Competence Cadet in Merchant Marine Higher Education Jakarta. This can be reviewed from the coefficients of the correlation between the variable of Service Quality and Competence variable of cadet is 0.183 as well as the effect of Infrastructure Condition on Competence of cadet viewed from coefficient of the correlation of 0.450. Quality of Service and Condition of Infrastructure have positive effect and significant to Competence cadet in terms of determinant coefficient of 28.40%, whereas multiple regression Y = Y = 24,838 + 0,290 X1+ 0,287 X2 means improvement of QualityService and Condition Infrastructure will increase Competence of the cadets of Merchant Marine Higher Educarion Jakarta. Service Quality has a positive and significant impact on cadet’s competence, seen from t test count bigger than t table 1,776> 1,70, so also condition of Infrastructure have positive and significant effect 2,686> 2,46.There is a positive and significant influence simultaneously between Quality of Service and Condition of Infrastructure Facility for Cadet’s Competency at Merchant Marine Higher Education Jakarta is viewed by F test count is greater than F table 5.54> 5.36.
Authors and Affiliations
Darul Prayogo, RR Retno Sawitri Wulandari, Mochamad Abduh
Keywords
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- EP ID EP388297
- DOI 10.9790/1676-1204044953.
- Views 118
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