Effect Of Training Approaches On Employee Performance In The Public Sector (A Case Study Of Government Training Institute, Mombasa)
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 10
Abstract
Training of employees is an integral component in the work of Human Resource Managers. The dynamics of the ever changing working environment call for Human resource managers to invest in the development of employees so as to ensure that they perform better to achieve organizational objectives and empower them to make the best use of their natural abilities. The Government of Kenya has given prominence to training as a major vehicle to help in the attainment of the provisions of Vision 2030. As such it spends over 500 million Kenya Shillings to train Public Sector employees. The purpose of this study was to assess the effects of training on performance in the public sector. It specifically sought to find out the effects of orientation training, refresher training, skills development and career development training on performance. This study explored literature relevant to the specific objectives and provided a critical review of the same. The research design was a case study of Government Training Institute, Mombasa. A case study was preferred as it provided the opportunity for an in-depth analysis of the entity under study. The research targeted all 104 employees. Stratified random sampling was used. 50% of respondents were drawn from each category of employees namely Management, Lecturers and Support Services. Questionnaires, personal interviews and document analysis were used as instruments of data collection. Data was analyzed quantitatively and presented using tables. Qualitative data was presented using narratives. This study established that new employees were inducted into the organization even though the provided guidelines in the Civil Service Induction Handbook 2006 were not expressly adhered to. It also revealed that employees were provided with opportunities for refresher training even though such opportunities were not as regular as most employees expected. The research also established that employees of the institute were accorded chances to undertake skills development training programmes although this was not based on any Training needs assessment. Finally the study found that employees were sponsored for career development training programmes although such initiatives were hampered by inadequate allocation of funds. It is concluded that all this training initiatives positively improve employee performance. The study recommended that: new employees should be properly inducted into the organization in line with the provision of the Civil servants Induction Handbook, regular opportunities be availed to employees for refresher courses, a training needs assessment be undertaken to ensure that employees pursue relevant courses and additional sources of funding be explored to ensure more employees pursue career development training programmes.
Authors and Affiliations
Cornelius Ndolo Kimilu, Solomon Mulei Mutava
Keywords
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- EP ID EP413048
- DOI 10.9790/487X-2010033743.
- Views 83
- Downloads 0
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