Exploring the Impact of Language Communication Strategies on Service Goals at Rsia Kasih Fatimah Kotamobagu Hospital: An Engaging Analysis of Success
Journal Title: International Journal of Social Science And Human Research - Year 2024, Vol 7, Issue 11
Abstract
This research analyzes the success of specific language communication strategies, such as multilingual signage, interpreter services, and pat. This study examines hospital language communication goals, highlighting successful strategies at Kasih Fatimah Mother and Child Hospital in Kotamobagu. It uses case studies and a qualitative approach to explore these strategies from sociolinguistic and psycholinguistic perspectives. Data were gathered through observation, audio and video recordings, and interviews with staff and patients. The findings reveal that language differences and social factors impact the clarity of information shared, staff understanding of patient needs, and patient comprehension of medications or procedures. Critical aspects like clarity, empathy, and effective communication are essential for good interactions between staff and patients. This research offers a guide for improving communication in healthcare. The strategies have led to meaningful exchanges, reflecting RSIA Kasih Fatimah’s commitment to quality care and patient safety.
Authors and Affiliations
Sitti Astini Korompot, Hasanudin Fatsah, Rasuna Talib, Muziatun
Keywords
Related Articles
- EP ID EP752040
- DOI 10.47191/ijsshr/v7-i11-63
- Views 15
- Downloads 0
Implementation of Bail-In in Facing Bank Indonesia's Liquidity Assistance Deficit (BLBI)
The banking crisis that occurred in 1997-1998 prompted the government to distribute Bank Indonesia Liquidity Assistance (BLBI) as a measure to stabilize the economy. BLBI has a legal basis that refers to Law Number 13 of...
Innovation in Continuous Education Quality Management through Participatory Leadership
The important thing that can affect the quality of an education is in leadership and management quality. The presence of an educational institution will be carried out optimally if it has effective leadership and managem...
Analysıs of Gender Roles of Mıchael Cunnıngham’s “The Hours” and Vırgınıa Woolf’s “Orlando” in Lıght of Postmodernıst Perspectıve
In the worlds of Virginia Woolf’s Orlando and Michael Cunningham’s The Hours, both protagonists are defying, exploring or subverting traditional gender roles much to the worrying eyes of society within their individual e...
Modelling the Gross Domestic Product and the Per Capita Income of Türkiye using Autoregressive Deep Learning Networks
The gross domestic product and the per capita income are leading indicators regarding the income and the wealth of nations. The gross domestic product and the per capita income can be modelled dependent on various econom...
Investigating Lexical Errors in Written and Spoken Productions among University Students of Business English
This study investigated the types and frequency of lexical errors made by university students of Business English in their writing and spoken production. The participants were 50 undergraduate students from a business sc...