How Demographic Factors Affect Job Satisfaction in Shipping Agencies?: A Research Through İzmir-Based Liner Shipping Agencies
Journal Title: Journal of ETA Maritime Science - Year 2018, Vol 6, Issue 3
Abstract
In the globalization and severe competitive environment, especially service organizations in maritime industry can survive only if they offer better services via their employees. High-performance of employees can lead them to organizational success and improve their competitiveness. So as service providers, the employees’ satisfaction and motivations become more important in service organizations. This paper aims to measure the job satisfaction level of employees in liner ship agencies operating in İzmir. In addition, whether the job satisfaction levels differ according to demographic characteristics is investigated. In order to reach the aim of the research, as a quantitative research method, the survey method has been used. Collected data have been analyzed by SPSS 20.0 and Amos software programs. The research findings have revealed that the less satisfied items are compensation and advancement, and the more satisfied items are job security and co-worker items. And also, some differences have been observed between demographic characteristics of respondents and their job satisfaction. This research is thought to have a contribution to liner shipping sector and the literature related to the subject.
Authors and Affiliations
Esra Baran, Gamze Arabelen
Keywords
Related Articles
- EP ID EP393240
- DOI 10.5505/jems.2018.64326
- Views 77
- Downloads 0
Kılavuzluk Hizmetlerinin Amaç ve Sonuçları, Kılavuz Kaptanın Köprüüstündeki Rolü ve Önemi
Bu çalışma dünyada ve ülkemizde seyir emniyetinin sağlanmasında önemli bir unsur olan kılavuzluk hizmetlerinin amaçlarını ve bu hizmetlerden elde edilen sonuçları mevcut uygulamalara dayalı olarak belirlemeyi amaçlamakta...
Thermodynamic Properties of Unburned Reactant Mixtures for Different Kind of Fuels
Accurate estimation of adiabatic flame temperature and combustion product species play a key role in estimating performance and emission characteristics of internal combustion engines. This can be succeeded only with exa...
Türk Koster İşletmeciliğinde “Üçüncü Taraf” ve “Tam Kurum İçi” Yönetimler Arası Gemicilik Performans Endekslerine Dayalı Karşılaştırma
Koster taşımacılığı olarak tanımlanan yakın kıyısal sefer yapan küçük tonajlardaki gemiler ile (1000- 12000 DWT arası) yapılan ticaret yıllar boyu Türk denizcilik sektörüne katkıları ile hem ülke deniz ticaretinin en öne...
Karadeniz Tipi Balıkçı Teknesinin İmalat Süre ve Süreçlerinin Benzetim Tekniği ile Modellenmesi
Bu çalışmada, Karadeniz tipi bir balıkçı teknesinin üretim süreci detaylı olarak incelenmiş ve SİMİO simülasyon tabanında bir modeli oluşturulmuştur. Oluşturulan bu model ile Karadeniz tipi balıkçı teknesinin üretim süre...
Numerical and Theoretical Thermal Analysis of Ship Provision Refrigeration System
The freezer system on ships involves provisions where meat, fish, vegetables etc. are cooled down. Provision room is one of the essential features on ships for the preservation of food. The size of the cooling chamber va...