Job satisfaction among health care workers in Block Shahapur, district Thane: An explorative study
Journal Title: MRIMS Journal of Health Sciences - Year 2017, Vol 5, Issue 1
Abstract
Background: An organization is as strong and successful as its employees are. By measuring employee satisfaction in key areas, organizations can gain the information needed to improve their satisfaction, motivation, retention and productivity. Objective: To assess the factors leading to job satisfaction among health care workers at Taluka Shahapur in district Thane in state of Maharashtra. Methods: Four Focus group discussions were planned for 50 health care workers in Block Shahapur in district of Thane. Participation was on voluntary basis conducted during 5-10-2010 to 8-10-2010. 35 ANMs and 20 MPWs participated in four focus group discussions. Result: 70% respondents were satisfied with their job. 80% respondents felt that their services are appreciated and acknowledged by the community73% respondents are not satisfied with their pay scale. 94% respondents are suspicious about the transparency of the system. Low monetary compensation, overburden of work due to vacancies, poorly defined job roles, poor non monetary rewards for achievements, poor participation in micro planning and decision making were mentioned as major stressors by most of the participants. Conclusion: The study, however, is yielding a useful conclusion that some organizational transformation must be initiated at district and national level. To improve health care services in India, policy-makers need to consider the impact of current policies on job satisfaction in order to improve the efficiency of the system. Constant appraisal programs and appreciation should be instilled in the health care system to reinstate and motivate the employees.
Authors and Affiliations
Ranjan Solanki
Keywords
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